This is a listing of all amenities available at MSY. To search the locations of any of these amenities or to get directions to the closest one to you, visit our facility map.

Charging Stations

There are numerous locations throughout the facility (pre and post security) for you to plug in and charge your phone, tablet or other mobile device. Fifty percent of all the gate hold seating has outlets and most restaurant seating provides outlets as well.

Facilities for the Disabled

An adult changing table is located post-security in the family restroom next to Shake Shack.

Financial Services

ATM machines are located throughout the terminal, pre and post security.

Lost and Found

Unclaimed items that have been turned in to Lost and Found are donated to charity after 3 years.

Persons losing items in the airline exclusive areas (i.e. ticket counters, gate areas, or airplanes) should check with that particular airline’s baggage office located in the Baggage Claim area.

For items that may have been left at the security checkpoints, please contact the TSA Lost and Found at 504-463-2251. Passengers can expect a next business day response from TSA.

Louisiana Tax-Free Shopping for International Travelers

For more information call (504) 467-0723 or visit their website at www.louisianataxfree.com.

Lounges

Mother’s Rooms

These rooms are available for nursing mothers to utilize when traveling to and from the Airport. Each room has comfortable seating, an end table, a changing table, and appropriately placed electrical outlets. One Mother’s Room is provided on each concourse post-security. Please visit the facility map for specific locations.

Police Station

The Airport Police Station is located on pre-security on Level 2 near Leah’s Kitchen.

Pet Relief Areas

A Pet Relief Area is located post-security near Shake Shack. An additional location is located pre-security, outside of the terminal in front of the Long Term Parking Garage. Exit through Level 1 Baggage Claim Doors 6 through 11 and walk across to the Pet Relief Area.

Smoking Areas

Smoking is prohibited in all areas of the airport terminal by state law. The smoking areas are available outside the terminal on the top or bottom ramps in the designated areas. You may not smoke in front of the outside entrances.

Visitor Information and Assistance

Our Customer Service Desk is located on Level 1 Baggage Claim. Call (504) 303-7792 for assistance. The desk is manned from 5 a.m. to 9 p.m. daily.

Water Bottle Filling Stations

Bring your reuseable water bottle with you through security and fill up on the way to your gate. There are a total of 11 water bottle filling stations post-security. 

Free, Fast Wi-Fi Access 

Louis Armstrong New Orleans International Airport offers free Wi-Fi service throughout the terminal. Check your flight status, locate restaurant and shopping options, browse the internet, or post to your favorite social media site. We’ve got you covered!

To connect to #MSY-FI

1. Make sure your Wireless Wi-Fi is turned on
2. Select the W-Fi network named #MSY-FI
3. Launch a web browser
4. Click the First Option for up to 5 MBPS of free unlimited Wi-Fi or purchase an option from Boingo

Click on Support if you have any questions.