For matters or questions concerning screening at the Airport, please contact the Transportation Security Administration (TSA). More information can be found at www.tsa.gov. To contact the airport TSA office regarding Lost and Found items, e-mail [email protected] or call 504.463.2252.
Remember the security checkpoint is the responsibility of the TSA. Please reach out to TSA directly with questions or comments regarding the screening process by email, phone, or social media. Find contact information on their website at www.tsa.gov/contact/customer-service.
Follow TSA rules and guidelines. For more on the TSA security screening process, visit TSA’s website. Only ticketed passengers are allowed beyond the screening checkpoints, except for those with specific medical or parental needs or those who have been granted a MSY Guest Pass.
AT ALL TIMES:
Control all bags and personal items.
Do not bring anything on board for another person.
Report any unattended items in the airport or aircraft.
TSA has a detailed list of those items that should or should not be packed in your carry-on luggage. Please refer to the following link for more information: www.tsa.gov/traveler-information/prohibited-items
If you see something, say something. Report suspicious activity to local law enforcement in the terminal.
With TSA Pre✓® passengers don’t need to remove shoes, laptops, 3-1-1 liquids, belts, or light jackets.
Passengers can now view TSA Pre✓® lane availability at MSY by visiting TSA’s website.
CLEAR is available for all airlines at MSY. A dedicated CLEAR lane is available at the consolidated security checkpoint located on Level 2 of the terminal. Become a CLEAR member today. Ask for details from CLEAR personnel located at their lane at the checkpoint. Learn more about CLEAR on its website.
1 Terminal Drive
Kenner, LA 70062
P.O. Box 20007
New Orleans, LA 70141
Louis Armstrong New Orleans International Airport is open 24 hours daily, including holidays.
Administrative office hours: 8 AM to 5 PM (M-F)
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