For matters or questions concerning screening at the Airport, please contact the Transportation Screening Administration. Their information can be viewed at http://www.tsa.gov/. To contact the airport TSA office regarding Lost and Found items, e-mail MSY-MSOC@tsa.dhs.gov.
Remember the screening checkpoint is the responsibility of the Transportation Security Administration. Please address all related questions or concerns to them via e-mail at TSA-ConsumerResponse@tsa.dot.gov.
Only ticketed passengers are allowed beyond the screening checkpoints, except for those with specific medical or parental needs. Each traveler will be limited to one carry-on bag and one personal bag (i.e., purse or briefcase). All electronic items, such as laptops and cell phones, may be subjected to additional screening. Be prepared to remove your laptop from its travel case so that both can be X-rayed separately. Limit metal objects worn on person. Travelers should remove all metal objects prior to passing through the metal detectors in order to facilitate the screening process.
With TSA Pre✓® passengers don’t need to remove shoes, laptops, 3-1-1 liquids, belts, or light jackets.
Passengers can now view TSA Pre✓® lane availability at MSY by visiting TSA’s website.
AT ALL TIMES:
Control all bags and personal items.
Do not bring anything on board for another person.
Report any unattended items in the airport or aircraft.
Items prohibited/permitted on board the aircraft:
The TSA has a detailed list of those items that should or should not be packed in your carry-on luggage. Please refer to the following link for more information: http://www.tsa.gov/traveler-information/prohibited-items
CLEAR is available for all airlines at MSY. A dedicated CLEAR lane is available at the consolidated security checkpoint located on Level 2 of the terminal. Become a CLEAR member today. Ask for details from CLEAR personnel located at their lane at the checkpoint. Learn more about CLEAR on its website.
1 Terminal Drive
Kenner, LA 70062
P.O. Box 20007
New Orleans, LA 70141
Louis Armstrong New Orleans International Airport is open 24 hours daily, including holidays.
Administrative office hours: 8 AM to 5 PM (M-F)
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